Frequently Asked Questions (FAQs)

We offer towing services for a wide range of vehicles, including cars, motorcycles, SUVs, vans, trucks, and even boats within the weight limits specified by our equipment.

You can easily request our car recovery and towing service by calling our helpline (+971 505 073124) or using our online service request form on our website. Provide us with the necessary details such as your location, vehicle type, and the reason for towing.

Yes, we understand that emergencies can happen at any time. Therefore, our towing service operates 24 hours a day, 7 days a week, including holidays.

Our team strives to respond to your call promptly. We typically aim to arrive at your location within [20-40 min] depending on distance and required service.

Absolutely! Our recovery and towing services cover both operable and inoperable vehicles. We have the necessary equipment to safely transport non-functioning vehicles to your desired destination.

We take great care in handling your vehicle to avoid any damages during the towing process. However, in the unlikely event of any accidental damage, our company is fully insured, and we will take responsibility for the necessary repairs.

Yes, our towing operators are highly trained and hold the necessary licenses to perform towing services in Dubai. They have extensive experience in handling various types of vehicles safely and efficiently.

Of course! We can tow your vehicle to any location within Dubai or even beyond, based on your requirements. Just let us know the destination when you request our service.

We accept various payment methods, including cash, credit/debit cards, and online transfers, to ensure convenience for our customers.

The cost of towing depends on factors such as the distance to be covered, the type of vehicle, and any additional services required (e.g., winching from difficult terrain). We will provide you with a transparent and fair quote before initiating the service.

Yes, we are equipped to handle recoveries from desert or off-road areas. Our team has the necessary expertise and equipment to safely retrieve your vehicle.

Yes, in addition to towing services, we offer a range of roadside assistance services, including jump-starting, flat tire repair, oil change and delivery, and more. Just let us know what assistance you need, and we’ll be there to help.